Basem was wonderful to work with— tremendous creativity and professionalism. He led a committed team. Everyone was so lovely to work with, including Karen in the business office.
Christy was fantastic! Efficient, knowledgable, professional and courteous. Super customer service, beautiful job!
James had excellent communications before and after. All parties were well coordinated and concerns were addressed before
The entire ground crews doing the work possessed outstanding customer focus. They are the real ambassadors of AP!
"I really have to tell you how so professional you were from the start of our meeting. Since we last spoke, I have come across the most arrogant people in your field. I have received quotes with a lesser cost, but because of how they perceive the status of their companies or themselves, I would never accept their offers.
To that, I have you to thank. You have set the bar extremely high. Thanks for not acting like my job is beneath you or your company. With that said, my husband and I accept your offer,
Many thanks for making me feel just like any other customer you are in contact with."
"American Plant Food, and their Landscape Designer Basem did a fabulous job helping me landscape my front yard following the loss of a huge tree. He carefully listened to what I wanted, made suggestions, drew up a fabulous design, made great tree and plant suggestions, and then executed the implementation of the Plan.
Furthermore, they stood behind their work, and their trees, and were quick to honor their two year guarantee, when we had a problem due to weather damage. All in all a perfect experience! I heartily recommend Basem and American Plant Food! Use them with Confidence!"
We asked APF to design a bird- and bee-friendly front garden, using native plants, to replace the boring and weed-filled ground cover that had been there. I got an immediate response to my request, a professional consultation on what I wanted and needed, and, in short order, a beautiful design and a clear, comprehensive estimate for the work. The installation was completed in a day, and the garden took off immediately. At the end of the first season, the garden has filled out and is full of color and life. The weeds struggle to find a foothold, and are easy to remove. Most impressive, a couple of plants died, despite everyone’s best efforts, and APF replaced them before I had even contacted them—so they clearly keep an eye on their installations. This was a wonderful experience from start to finish, and I can highly recommend APF’s landscape design service.
Karen Silver Spring, MD